Frequently Asked Questions
Questions and answers about our wholesale olive oil supply processes that our business partners wonder about
What is the minimum order quantity and how is pricing done?
+Our minimum order quantity is 1000 liters. Pricing varies according to order quantity and long-term business partnership. Special discounts for orders over 5000 liters, VIP pricing for orders over 10000 liters. Contact our sales team for detailed price list.
How do delivery times and logistics processes work?
+Our standard delivery time is 7-14 business days. Special packaging requests may take up to 21 days. Our deliveries are carried out with reliable cargo companies. Cold chain protection and insurance coverage are included.
Do you offer custom packaging and labeling services?
+Yes, we offer custom packaging and labeling services suitable for our customers' brand identity. Free custom design for orders over 5000 liters, custom bottle and box design included for orders over 10000 liters. Our design process is completed in 5-10 business days.
What are your quality certificates and laboratory test reports?
+We have ISO 9001, HACCP, Organic, Halal and ACO certificates. We provide detailed laboratory test reports (acidity, peroxide value, UV absorbance, sensory analysis) for each batch. Test reports are prepared in accordance with international standards and shared digitally.
What are the payment terms and credit limits?
+For new customers, 50% advance, 50% payment before delivery is applied. We offer 30-60 day payment terms for our long-term business partners. Special payment plans are available for orders over 10000 liters. Credit limits are determined according to customer profile.
Which countries do you export to and how are customs processes?
+All customs procedures, certification and logistics processes are managed by our professional team. Our customers only receive the product.